I can’t quite recall where I read this suggestion, but I have been trying it out and it seems to work.
It’s very simple – for every important piece of email, send a reply, even a short one, to say one of the following messages:
- It’s received and will be acted on and here’s the promised due date
- To ask a question
I think that this is a great suggestion, and the idea is to delete the email once a reply has been sent. I’m experimenting with this approach to see what comes of it, once again with the goal of achieving a Zero Inbox.